About Nu-Botanics


Nu-Botanics as Industry Leader

Nu-Botanics is the Online Botanica Industry Leader with more than 6,000 items available online 24/7 for you to purchase with ease. Nu-Botanics have hundreds of selections of candles, oils, spiritual waters, books, perfumes & Santeria products for you to choose from



Secure Shopping

Nu-Botanics is committed to protecting your privacy. We want to make your visit with us enjoyable and carefree. Account information that you supply will only be used to process requested transactions or to contact you regarding a particular transaction.



Customer Satisfation is Priority

At Nu-Botanics, customer satisfaction is our utmost priority. We try to fulfill all orders accurately and ship them out as soon as we receive your order. Not satisfied with our service? Contact one of our representative at customerservice@nu-botanics.com



Join Our Mailing List

Join our mailing list for the latest information and promotions from Nu-Botanics. Stay updated with our latest Santeria products or 2-Day Candles by signing up for Nu-Botanic's monthly newsletter.



Return Policy

All Sales are Final and no Returned Merchandise is accepted unless authorization has been given. All claims must be made within 5 days from receipt of order. There is a 10% restocking charge on each order unless fault or error is ours. Shipping fees will not be refunded unless fault or error is ours and authorization was given. Please open your parcels immediately and inspect for damage or shortages. If your order has been processed and/or picked and you request the order to be canceled before it ships there is a 15% restocking fee.



Ordering

Orders placed Monday-Friday before 12 PM PST will begin processing that day, excluding holidays and will ship within 72 hours pending availability and credit verification. All orders placed after 12 PM PST will begin processing the next business day and will ship within 72 hours. Orders placed on Friday after 12 PM PST will begin processing on the following Monday. Nu-Botanics will contact you with a follow-up email if we need additional identification provided for credit verification.



International Shipping

GUIDELINES Please note: we cannot ship aerosol sprays outside of the United States or to any U.S. territories. Risk of loss and title for merchandise shipped internationally will pass to you upon our delivery to the carrier. Your order may be subject to import dues and taxes, which are levied once a shipment reaches your country. You will be responsible for paying additional charges for customs clearance; we have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country. Please contact your local customs office for further information. Please note shipping charges may vary. If actual shipping charges are less than shown we will charge the correct shipping and handling amount. If shipping charges are more than quoted we will contact you with the correct shipping charges.